Reference

cucubet Privacy Policy for Your Account

cucubet Privacy Policy explains what we collect when you open an account, sign in from a phone browser, or select DANA, OVO, GoPay or QRIS.

Account dataWallet recordsCookie choicesAccess requests

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How Privacy Works Across Your Account

cucubet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details you provide during account opening, such as contact information and verification records, plus technical details created when you sign in. We may record device type, browser activity, security events and account actions so we can identify unusual access and keep

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the account path working. Payment records can show a selected rail such as DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, but we use those records for matching and status checks rather than treating them as public profile details. We retain records only for
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operational, dispute, security or legal needs, then remove or anonymise them when they are no longer needed. Access to cucubet depends on local law. You can ask us what data is held, request a correction, or ask how a wallet record was used through the contact
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paths below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT YOUR WAY

Three Paths For Privacy Questions

A privacy request should be easy to identify and easy for us to route.

SIX DATA CONTROLS

What We Do With Your Personal Data

Privacy at cucubet is handled through practical account controls rather than broad promises. We separate sign-in details from wallet references where our systems allow, limit internal access to operational needs, and check…

Account collection

We collect details you enter when opening an account and information created by sign-in activity. This can include contact details, verification status, device signals and records of requests made through your account.

Payment matching

A DANA, OVO, GoPay or QRIS reference helps us match an account action with a payment status. Bank transfer and virtual account records may also be retained for reconciliation and dispute handling.

Cookie settings

Cookies can keep a session active, remember selected settings and help us spot repeated sign-in failures. Your browser controls can remove them, but deleting session cookies may sign you out.

Account security

We use account checks when access comes from an unfamiliar device or when sensitive details change. Never share a password or one-time code; contact support if your phone or login no longer feels secure.

Retention period

We keep personal and transaction records for the period needed to operate the account, resolve disputes, investigate security events or meet legal duties. Older records may be deleted or anonymised.

Your requests

You can ask for access, correction or deletion of eligible personal data by contacting support with enough account detail to locate your record. We verify identity first and respond where local law permits.

Privacy Policy Questions About cucubet

These Privacy Policy answers address the account and wallet questions we expect from Indonesian customers before they open an account. They also explain the practical route for checking stored data, changing details and understanding cookies on a phone or desktop browser.

It covers account details, verification records, device and browser signals, cookies, support requests and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We need account details to create and secure your login, check requested changes, match payment status and respond to support requests. Access depends on local law and applicable account checks.

Yes. The Privacy Policy covers QRIS references and related status records used to match an account action. We do not ask for your QRIS wallet PIN or one-time security code.

Contact account support with the email or phone detail attached to your login and ask for a personal data access request. We verify identity before sharing records, where local law permits.

You can request a correction by naming the inaccurate field and supplying the updated detail through support. We check the request against your account record before confirming any change.

Cookies may retain session settings and help detect repeated sign-in failures. You can manage them in your phone or desktop browser, though removing session cookies can require another login.

We retain payment records only as long as needed for account operation, reconciliation, disputes, security checks or legal duties. When no longer needed, records may be deleted or anonymised.

cucubet Privacy Policy for Your Account

Three Paths For Privacy Questions

What We Do With Your Personal Data

Account collection

Payment matching

Cookie settings

Account security

Retention period

Your requests

Privacy Policy Questions About cucubet

01 What does the cucubet Privacy Policy cover?

02 Why does cucubet need my account details?

03 Does the Privacy Policy cover QRIS payments?

04 How can I request my cucubet data?

05 Can I correct personal details on my account?

06 How does the Privacy Policy handle cookies?

07 How long does cucubet keep payment records?

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